Short answers to the questions teachers ask us most, grouped by topic. Each answer links to the article with the full details, steps, and edge cases.

A sign-in lasts a few days. When it runs out, Intertwined asks you to log in again, even in the middle of something, and then takes you back to the page you were on. Nothing has happened to your account. See You can't log in, or you see a connection error.

Check for a space after your email or username, try your other email address, and look at the password with the eye icon. If the message is "We couldn't sign you in. Please try again." instead, a demo account may still be open in that browser. Each message and its fix is in You can't log in, or you see a connection error.

Use Reset password on your My profile page (click your name at the bottom of the sidebar). Your email can't be changed from the profile page; message us and we'll update it. See Managing your profile, password, and sign-in.

Students with an email address can sign up with your class code or join link, found under Share Class Code in your class. For students without email, create accounts for them. See Inviting students with your class code or join link and Class code or teacher-created accounts: which should I use?

No. Rosters come from students joining with your class code or from accounts you create. You can post your join link in Google Classroom or any learning management system so students can join in one click. See Inviting students with your class code or join link.

Most failures are a typo (the hyphen, or O versus 0) or a student who is already in the class. Codes don't expire. Every message students can see is explained in A class code or join link isn't working.

Students who signed up themselves reset it with Forgot password? on the login page. For accounts you created, the password is in the file you downloaded when you made them. See Helping a student with a forgotten password, username, or email and A student can't log in.

Yes, but each class keeps its own courses, assignments, progress, and simulator games, and the Student Portal shows a student one class at a time. It works best when each student is in one class. See Removing students and students in more than one class.

Yes, with co-instructors on Intertwined Core and higher plans. Co-instructors see the same students and data. See Co-teaching: adding instructors to a classroom.

No. To share progress with families, build a report on a student and print or export it (Intertwined Solo and school plans). See Reports: exporting and sharing student progress.

Preview a course from the student side with Previewing a course as your students see it, and preview simulators with Previewing a simulator before your students do.

Yes. Manage Access lets you choose which units and sections students can open, and students see what's coming without being able to jump ahead. It's part of Intertwined Solo and school plans. See Manage Access: choosing which units students can open.

The usual reasons are that the course isn't added to their class, a section is locked, the assignment's publish date hasn't arrived, it's assigned to a group they're not in, or they're working in a different class. Check them in order with A student can't see a course or assignment.

Yes. When you create an assignment, choose Whole class, Groups, or Specific students. See Assigning work to the whole class, a group, or individual students.

Reload your page first. Then check that the student clicked Complete & continue at the bottom of each lesson, answered the quiz through to the last question, or clicked Mark done for simulator and student tool assignments. See Grades or progress aren't updating.

On the Free plan you can see who finished what, but scores and accuracy are hidden. They're included with Intertwined Solo and school plans. See Why is a feature locked or blurred?

Copying is turned off during quizzes, the question hides if a student switches tabs, and those attempts are recorded. The Integrity page, available on every plan, shows you the patterns. No protection is perfect, so treat the signals as a reason for a conversation. See Academic integrity: quiz protections and the Integrity page.

Simulators come with school plans: Budget and Economy with Intertwined Core, Investing with Intertwined Plus, and Startup and Business with Intertwined Pro. A simulator also has to be turned on for each class in its Setup. See A simulator won't load or shows as locked.

Intertwined Solo subscribers can try each simulator free for 14 days, once per simulator. See Trying a simulator free with a 14-day trial.

Yes, the Arcade is available on every plan, including Free. See The Arcade: teacher guide.

Free includes the courses, the Teaching Toolkit, rosters, completion tracking, the Arcade, and the Integrity page. Paid plans add performance data, planning and grading tools, and (on school plans) simulators. See Intertwined plans explained: Free, Solo, and school licenses and School and district licenses: how coverage works.

At minimum, everything under intertwinedfinance.com, plus a few other addresses for videos, the Arcade, and the Investing Simulator. The full list, ready to forward, is in School networks, devices, and browsers: what Intertwined needs.

Yes, in a current browser, with nothing to install. Teachers will find the Teacher Portal easiest on a laptop or desktop. See School networks, devices, and browsers: what Intertwined needs.

Use the chat bubble in the corner of any Teacher Portal page. If you can't sign in, email [email protected]. Students get help through you. See Getting help: chat, bug reports, and feature requests.