Rosters change: students switch periods, drop the course, or end up with two accounts. This article explains how to remove a student from a class, exactly what that deletes, how one student can belong to several classes, and how to handle moves and duplicate accounts without losing work you care about.
Before you start: removing a student deletes their work in that class, and there's no undo. If you might need their scores later, export or note them first (see Reports: exporting and sharing student progress).
Remove a student from a class
Open the class from Classrooms and click the Students tab.
Click Manage roster. The Roster page lists every student in the class.
Point at the student's row. A trash can icon appears at the right end. Click it.
The Remove Student window asks "Are you sure you want to remove" followed by the student's name. Click Remove.
If the student has started lessons or quizzes, or made Investing Simulator trades, in this class, a second window appears: Student Has Previous Activity, warning that the data can't be recovered. Click Remove Anyway to go ahead, or Cancel to keep them.
When it's done, you'll see a green note such as "Maya Rivera has been removed from your class." and the student disappears from the roster, the Students table and the Gradebook.
If you see "Failed to remove student. Please try again." after clicking Remove Anyway, refresh the page and try once more. If it keeps happening, contact us from the chat bubble and tell us the student's name and class.
Both the teacher who created the class and any co-instructors can remove students.
What removing deletes, and what it keeps
Removing a student deletes their place in this class and everything they did in it:
Lesson progress, quiz scores and quiz attempts.
Assignment completions.
Their simulator games in this class, such as Investing Simulator trades and their Personal Budget Simulator game.
It does not touch:
The student's account. They can still log in.
Any other classes they're in, and their work there.
Their Arcade play, which belongs to their account rather than to a class.
Course certificates they've already claimed.
If a removed student rejoins with your class code, they come back as a new member of the class and start the course from the beginning. Their earlier work doesn't return.
Students in more than one class
One student account can be in several classes: two of yours, or yours and another teacher's. Each class membership is separate, which matters more than it first seems:
Progress is per class. A lesson finished in your Period 2 class isn't marked done in your Period 5 class, and quiz scores don't carry across.
Simulators are per class. The student has a separate Personal Budget, Investing, Startup, Economy and Business Simulator game in each class, with its own balance and history.
Assignments and grades are per class. Each class's Gradebook shows only the work done in that class.
Arcade is per student. Arcade play follows the student, whichever class they're in.
A student in two of your classes appears on both rosters, and twice in Finding any student quickly, once under each class name. Students who join with the same account keep a single login for all of their classes, which is why we always recommend the class code for students who already have an account.
Moving a student to a different class
There's no move button, and progress doesn't transfer between classes. To move a student, add them to the new class and then decide what to do about the old one:
Give the student the new class's code. They log in, click Join a class on their dashboard, enter the code, and click Join class.
Check the new class's Students tab to make sure they're there.
Record anything you need from the old class, such as their gradebook scores.
Remove them from the old class, or leave them there if you'd like to keep their record. A student left in an old class does no harm, but they will keep showing up in that class's numbers.
In the new class, the student starts the course fresh. If they'd already worked ahead, they'll need to redo those lessons and quizzes there to get credit.
Duplicate accounts
Sometimes a student ends up with two accounts: they signed up twice, or they already had an account when you created one for them. Both may appear on your roster, often under the same name. There's no way in the portal to combine two accounts' progress, so the fix is to pick one and remove the other:
On the Students tab, open each of the two entries and compare Course completion and Last active. The one with the work is usually the one to keep.
Make sure the student knows the username and password for the account you're keeping.
Remove the other one from your class on the Roster page.
If you'd like the unused account deleted entirely, contact us.
Tips
Clean up your roster in the first week, before students build up work in the wrong class.
Making a new class code doesn't stop older codes from working. If someone joins who shouldn't be there, remove them.
Ask students with teacher-created accounts to put their real names in their profile. It makes duplicates much easier to spot.
Common questions
Can I undo a removal?
No. The student can rejoin with your class code, but they start the course again from the beginning.
Is the student told they've been removed?
We don't send a message. The class disappears from their Student Portal the next time it loads.
Can students leave a class on their own?
No. Only you or a co-instructor on the class can remove a student.
Does removing a student delete their account?
No. Their account and any other classes they're in stay as they are. To delete an account entirely, contact us.
What happens to students if I delete the whole class?
Deleting a class removes every student's work in that class at once. Their accounts stay. See Classroom settings: renaming and deleting a class.