When a school or district buys Intertwined, its teachers are covered: they get the school's plan (Intertwined Core, Intertwined Plus or Intertwined Pro) on their own accounts without paying anything. This article explains how an account gets recognized as covered, what you'll see when it is, how to ask about a plan for your school, and what to check if you think you should be covered but aren't.
How your account gets connected to your school's plan
There's no code to enter. Your account is matched to your school's agreement automatically in one of these ways:
Your school on your profile. The institution on your profile is matched against the schools on your district's agreement. It needs to be your school's full name, spelled the way your district writes it. Capital letters don't matter, but abbreviations and nicknames won't match ("Lincoln High School", not "LHS").
Your email address. Some agreements list teachers' email addresses, and some cover everyone with the school's email domain (for example, every address ending in @yourdistrict.org). If yours is one of those, being signed in with that address is enough. You don't need to have clicked the confirmation email.
If more than one of these applies, you get the most generous plan among them. The match is checked every time you use Intertwined, so when a school is added to an agreement, its teachers are covered the next time they load a page.
What you'll see when you're covered
My profile names your school's plan (for example, Intertwined Plus) and says Covered by with your district or school's name.
The plans page shows "Your school covers Intertwined" and says your school already pays for your access, so there's nothing for you to buy.
Everything in your school's plan is unlocked, including the simulators it includes.
You're never shown upgrade offers. If you reach something your school's plan doesn't include, the card says "Your school's plan doesn't include this one. Your district administrator can add it."
Your students get the plan's features in your classes. They never see any of this; they find the simulators and tools ready to use.
To see what each school plan includes, read Intertwined plans explained: Free, Solo, and school licenses.
If you were paying for Solo
If you had your own Intertwined Solo subscription when your school's plan started covering you, we cancel it for you, refund the unused part of your current period, and email you. Nothing in your classes changes. See Subscribing to Intertwined Solo and managing your subscription.
Asking about a plan for your school
School plans are sold to schools and districts by quote and invoice, so they can't be bought with a personal card. To start the conversation:
Go to our quote request page. Inside the portal, Talk to us about your school on the plans page and Ask about it for your school on a locked simulator open the same page in a new tab.
Tell us your school or district, roughly how many teachers and students would use Intertwined, and which simulators you're most interested in.
We'll follow up with a quote, and we're glad to help you make the case to your administrators.
While you wait, you can keep teaching on Free, or subscribe to Intertwined Solo and use its 14-day simulator trials to show your school what the simulators do (see Trying a simulator free with a 14-day trial).
I think I should be covered, but I'm not
If colleagues have a school plan and you're still on Free, work through these in order:
Check your plan. Click your name at the bottom of the sidebar. If My profile says Free (or Intertwined Solo with no Covered by line), you're not connected yet.
Check your school name. Click Edit profile and look at Institution / organization. Change it to your school's full name, spelled the way your district writes it, and click Save changes. Then reload the page and check your plan again. Ask a covered colleague exactly how their school name appears on their profile if you're unsure.
Check your email address. If your school's agreement covers your school email domain and you signed up with a personal address, you won't match that way. Your email can't be changed on the profile page, so message us and we'll update it.
Ask your school. Your principal or district administrator can confirm whether your school is on the agreement and which plan it includes.
Message us. Use the chat bubble while signed in, and tell us your school, your district, and the email you sign in with. We'll check the agreement and connect your account.
When a school agreement ends
School agreements run for a set period. If yours ends and isn't renewed, your account goes back to Free unless you subscribe to Intertwined Solo yourself. Nothing is deleted: your classes, students and their progress stay, and the features come back if the agreement is renewed.
Tips
Agree on one spelling of your school's name with your colleagues. It saves everyone the troubleshooting above.
Sign up with your school email when your school has a plan. It's often the quickest way to be recognized.
If you change schools, update your institution on My profile so you're connected to the right school's plan, or to none.
Common questions
Do I need to confirm my email to be covered?
No. Coverage by email address works whether or not you clicked the confirmation link.
Can I use simulator trials while my school covers me?
No. Trials are for Solo subscribers. Your school's plan decides which simulators you have, and your district administrator can add more.
Does a school plan cover my students too?
Yes. Students use their teacher's plan, so once you're covered, your classes get the school plan's features. Students never need to do anything.
How quickly does coverage show up?
Usually as soon as you reload a page. If it doesn't, sign out from My profile and sign back in, then check your plan row.