Intertwined Solo is the plan you can buy for yourself. It includes student performance, the Planner, the Gradebook, Reports, Reteach, Manage Access, Finn AI for your students, and a free trial of each simulator. This article walks through subscribing, what changes right after you pay, and how to update your card, find invoices, or cancel later. It also covers what happens if your school starts paying for you.
Before you start: Solo is for teachers who aren't already covered by a school or district plan. If your school covers you, the plans page says "Your school covers Intertwined" and there's nothing to buy (see School and district licenses: how coverage works). For what each plan includes, see Intertwined plans explained: Free, Solo, and school licenses.
Subscribe to Solo
Click your name at the bottom of the sidebar to open My profile, then click See plans. (A locked page's See plans button, or app.intertwinedfinance.com/pricing, take you to the same place.)
On the Plans page, choose how to pay with the toggle: Annual ($8.25 a month, billed as $99 for the year, marked Save 36%) or Monthly ($12.99 a month). Annual is selected to start.
Click Start your 14-day trial. If you've had a Solo trial before, the button says Subscribe instead and your plan starts right away.
A secure checkout page from Stripe, our payment provider, opens. Enter your card details and confirm. If you change your mind, going back returns you to the Plans page without charging anything.
You're brought back to Intertwined, which shows Finishing up for a few seconds while your subscription is confirmed, then You're all set. Click Go to your dashboard.
Very occasionally the confirmation takes longer. After a minute you'll see This is taking longer than usual, which explains that your payment went through and we're still being notified. Refresh in a minute or two. Nothing is lost and you won't be charged twice.
How the free trial works
The first time you subscribe, Solo starts with a 14-day free trial. We ask for a card at checkout so your access continues without a gap when the trial ends, but nothing is charged during the trial. Your first payment is taken on the trial's end date, which My profile shows under your plan name. Cancel any time before then and you won't be charged. Each account gets one Solo trial.
What changes right away
The padlocks on Planner, Assignments (the cross-class page under Insights), Gradebook, Reports and Reteach disappear.
Blurred numbers across your Dashboard, class Overviews and student pages show real scores and activity.
Manage Access and the class Gradebook and Planner tabs open up.
You can start a free 14-day trial of each simulator whenever you're ready. The simulators keep their padlocks until you do, because they're part of school plans (see Trying a simulator free with a 14-day trial).
If something still looks locked a minute after you subscribe, refresh the page.
Manage your subscription
Your subscription lives in the plan row at the top of the settings card on My profile. It names your plan, Intertwined Solo, and underneath tells you what happens next: during the trial, the date of your first payment; after that, Renews on and a date; and if you've canceled, Ends on and a date.
Click Manage billing to go to your billing page with Stripe. From there you can:
Update the card you pay with.
See and download your invoices and receipts.
Cancel your subscription.
When you're done, you return to My profile. If you see "We couldn't open billing settings.", try again in a moment, and message us through the chat bubble if it keeps happening.
Canceling
Go to My profile and click Manage billing.
Choose to cancel your plan and confirm.
Back on My profile, the plan row changes to Ends on with the date your paid period finishes.
You keep Solo until that date. After it, your account returns to Free. Nothing is deleted: your classes, students, courses and progress all stay. The Solo pages lock again, scores go back to being blurred, any simulator trial you were running ends, and your Manage Access settings are kept but stop applying until you subscribe again. To come back later, click See plans and Subscribe.
If a payment doesn't go through
If your card is declined at renewal, you keep Solo while the payment is retried over the following days. Update your card under Manage billing and the next attempt should succeed. If the payment still can't be collected, the subscription ends and your account returns to Free.
If your school starts covering you
If your school or district gets a plan while you're paying for Solo, you don't need to do anything. We check every day, and once your school covers you we cancel your personal subscription, refund the unused part of your current period, and email you a note titled "Your school now covers Intertwined - Intertwined Finance". Your classes and everything in them stay exactly as they were. Your profile will then say Covered by and your school or district's name.
If your profile already shows that your school covers you but you think you're still being charged, message us and we'll sort it out.
Tips
Annual billing is the better deal if you plan to teach with Intertwined all year.
Set a reminder for the day before your trial ends if you want to decide before the first charge.
Download invoices from Manage billing if your school reimburses classroom purchases.
Students never see your plan or billing. Your subscription unlocks features for your classes without your students ever being asked about money.
Common questions
Can my school pay for Solo by invoice or purchase order?
Solo is paid by card at checkout. If your school wants to pay by invoice or purchase order, that's a school plan, which also adds the simulators. Request a quote and we'll help.
Can I switch between monthly and annual billing?
Open Manage billing to see your options. If switching isn't offered there, message us through the chat bubble and we'll help.
Does Solo cover my co-teacher too?
No. Solo is for one teacher. A co-teacher sees what their own plan includes, although students in your classes do get the features your plan includes.
I have a question about a charge.
Check your invoices under Manage billing first. For anything else, message us through the chat bubble while you're signed in.