Your profile is where your account details live: your name, username, email and school. You can fix a typo in your name, change your username, reset your password and log out from here. A few things can only be changed by your teacher, and this article explains which ones and why.
Open your profile
At the bottom of the menu on the left, click your name (next to the circle with your initials).
The My profile page opens.
At the top you'll see your full name, a Student tag, and your username and school. Under Account details are your Full name, Username, Email and Institution.
Change your details
Click Edit profile at the top right.
Change any of these: First name, Last name, Username, or Institution / organization (your school's name).
Click Save changes. You'll see "Profile updated successfully."
Changed your mind? Click Cancel and nothing is saved.
All four boxes need something in them before you can save.
If you change your username
Use your new username the next time you log in. If you signed up with an email, logging in with your email still works too. If the username you want belongs to someone else, you'll see "The username is already taken. Please choose a different one." Pick another one.
About your name
Your teacher sees your name on the class list, in the gradebook and on reports. Use your real first and last name so they can tell it's you.
What you can't change here
Your email. It's grayed out on the edit form and says "(contact support to change)." Students don't contact support directly, so ask your teacher. Your teacher can reach Intertwined to get it changed.
Your classes. To join a class, use Join a class on your dashboard (see Joining another class). To leave a class, ask your teacher.
Your account type. The Student tag can't be changed.
Deleting your account. There's no delete button. If you need your account removed, ask your teacher.
Settings below your details
Under your account details is a second box with three rows.
Password
"Reset your account password." Click Reset password to get a reset link by email. It works the same as Forgot password? on the login page. See Forgot your password? If your teacher made your account, your email ends in @bulk.intertwinedfinance.com and the reset email can't reach you. Ask your teacher for help instead.
Support Center
"Get help with your account." Click Open to read these help articles in a new tab.
Log out
"Sign out of this device." Click Log out to sign out and go back to the login page. Always do this on a shared or school computer, because closing the browser doesn't sign you out.
Tips
Make a habit of logging out from your profile at the end of class if you share a Chromebook.
If you change your username, write the new one down right away.
Keep your school name the same as your classmates use, so it's clear where you go.
Common questions
Can I add a profile picture?
Not right now. There's no way to upload your own picture. The menu shows your initials in a colored circle.
I see an error when I save.
Read the message in the red box. The most common one is a username that's already taken. If you see a different message, try again in a minute, then ask your teacher if it keeps happening.
My email is wrong or I can't get into it anymore.
Ask your teacher. They can contact Intertwined to update it. Until then, you can still log in with your username.
Can my teacher see my password?
No one can see a password you chose yourself. If your teacher made your account, they set your first password, so it's a good idea to keep it private from classmates.
