Intertwined runs in a web browser, so you can use it on a Chromebook, a laptop, a tablet or a phone without downloading anything. Some things work great on a small screen, and some are easier on a bigger one. This article explains what to expect on each kind of device and how to fix the most common browser problems.
What you need
An up-to-date browser: Chrome, Edge, Safari or Firefox. On a Chromebook, Chrome is already there.
An internet connection. Intertwined doesn't work offline.
Your username (or email) and password. See Logging in to Intertwined.
There's no Intertwined app to install. Go to app.intertwinedfinance.com/dashboard in your browser. On a phone, you can add a shortcut to your home screen from the browser's share or menu button.
Chromebooks and laptops
A Chromebook or laptop is the best way to use Intertwined. Everything works, and the bigger screen makes simulators, charts and long tables much easier to read.
Use the full screen. If a page feels cramped, make the menu smaller with the panel button at the top (or Ctrl+B). See Getting around the Student Portal.
Text too small or too big? Press Ctrl and + or Ctrl and - to zoom (Cmd on a Mac). Ctrl and 0 resets it.
Close tabs you don't need. Simulators run better when the browser isn't juggling lots of pages.
Phones and small tablets
On a narrow screen, the menu turns into a thin strip of icons on the left. Tap an icon to go to that page, or tap the panel button at the top of the strip to see the full menu with names. Tap it again to close the menu, since it doesn't close by itself.
Works well on a phone
Your dashboard. The tiles stack two across and the cards stack in one column. Scroll down to see everything.
Lessons. The list of lessons is tucked away so the reading gets the whole screen. Tap the panel button at the top left to open it. Tap a graphic to see it larger. See Working through a lesson.
Quizzes. One question at a time fits a phone screen nicely.
The Simulators page, where each simulator opens up to show your progress.
Easier on a bigger screen
Simulators. They're packed with numbers, charts and choices. You can play on a phone, but a Chromebook or laptop is a lot more comfortable.
The course page. The list of units and sections has a lot of detail, and long names can get cut off on a phone. Turning your phone sideways helps.
Your Assignments page and Reports page. These have wide tables and rows of tabs. Swipe sideways inside them to see the rest, or turn your phone sideways.
Taking quizzes on a phone
During a quiz, stay on the quiz page. If you switch to another app or tab (to answer a text, for example), the question is hidden while you're away. If you're gone more than a few seconds, you'll see "You left the quiz" when you come back, and repeated trips away are reported to your teacher. Turn on Do Not Disturb before you start so notifications don't pull you away. See Quiz rules: why copying and pasting is turned off.
Browser tips that fix common problems
Open links in your regular browser
When you tap a link inside another app (like an email app or a class app), it may open in that app's own built-in browser. You'll have to log in again there, and it may not remember you. Use the "Open in browser" option, or copy the link into Chrome or Safari.
Private or incognito windows
Intertwined works in a private window, but you'll be signed out when you close it. That's handy on a borrowed device.
A page looks broken or old
Refresh the page.
Make sure your browser is up to date.
Try a different browser.
Part of a page stays blank on school Wi-Fi
If one piece stays blank while the rest of Intertwined works, like a video lesson, Finn AI or an Arcade game, your school's network may be blocking it. Video lessons play from YouTube, which some schools limit. Tell your teacher what stays blank, so they can ask the school's tech team about it.
Read aloud has no sound
Read aloud uses your device's built-in voice. Check that your volume is up and not muted, and plug in headphones in class. If it still doesn't work, try another browser.
Common questions
Can I start on my Chromebook and finish on my phone?
Yes. Your work saves to your account, not your device. Log in on the other device and pick up where you left off.
Do I need to log out on my own phone?
Not on a device only you use. On any shared device, log out from your profile when you're done.
Is there a dark mode?
No, Intertwined doesn't have a dark mode setting.
Does Intertwined work on a school-managed Chromebook?
Yes. If something is blocked on a school Chromebook but works at home, your school's settings may be limiting it. Tell your teacher.