Logged in, but something you expected isn't there? Most of the time, nothing is broken. Your teacher decides what your class sees and when, so a missing course, unit or assignment usually hasn't been opened yet. Find what's missing below and work through the checks.
First, try this: refresh the page. Intertwined can show what it loaded a few minutes ago, so something your teacher just added may not appear until you refresh.
"You aren't enrolled in any courses yet"
You'll see this on your dashboard ("You aren't enrolled in any courses yet. Join a class to get started.") or on My Courses. It means your class doesn't have a course in it yet, or you're not in the class you think you are.
Ask your teacher whether they've added a course to the class. On the first day, they may not have yet.
Check that you're logged in to the right account. Click your name at the bottom of the menu and look at your username. If you have two accounts (for example, one you made and one your teacher made), log in to the one your teacher expects.
Make sure you actually joined. When you sign up with a code, you see Registration Successful! When you join from your dashboard, you see a message that you've joined the class. If you're not sure, ask your teacher to check whether you're on their class list.
You're in two classes and one is missing
Your Dashboard, My Courses and Assignments pages show the courses and assignments from one of your classes. Each course card shows its class name, so check which class you're seeing. Your Reports page has a Class picker for switching between classes. If you can't find work from your other class, tell your teacher. See Joining another class.
A unit or section is locked
Your teacher can open a course a bit at a time, so you're not working ahead of the class. On the course page, a locked unit or section shows a lock and the word Locked, or a date like Opens Nov 3 if your teacher scheduled it.
If you open a locked lesson from an old link, you'll see "Your teacher hasn't opened this yet." Click Back to course.
If you finish a section and the rest of the unit is locked, you'll see "That's everything your teacher has opened in this unit so far."
On the course page, "You've finished everything your teacher has opened so far." means you're caught up. New sections appear as your teacher opens them.
Nothing to fix here. Keep going with what's open, or ask your teacher when the next part opens.
The next lesson or the quiz is locked
Lessons open in order. Hold your pointer over a locked item in the lesson list to see why:
"Complete previous lessons to unlock": finish the lesson before it by clicking Complete & continue at the bottom.
"Complete all lessons to unlock the quiz": every lesson in the section has to be finished first.
If you read a lesson but left with the menu instead of clicking Complete & continue, it isn't marked finished yet. Go back to it and click the button. See My progress or quiz didn't save.
An assignment is missing
Check the filter on your Assignments page. It opens on Upcoming, which hides overdue and finished work. Click Overdue, Completed or All.
Use the search box ("Search by class or section...") to look for it by name.
Remember that Upcoming work on your dashboard only shows unfinished work due in the next 7 days. Overdue work isn't listed there.
Your teacher may have scheduled it. Assignments appear on the day your teacher sets, not before.
Your teacher may have assigned it to a group or to certain students only. Ask whether it was meant for you.
See Your Assignments page for more on the filters.
Twine Town isn't in your menu
Twine Town appears in the menu when you're in a class that uses the Personal Finance Core Foundations course, unless your teacher has switched it off. If your classmates have it and you don't, tell your teacher.
A simulator is missing or says "Not in your class"
Your class only has the simulators your teacher can use with it. See A simulator is locked or won't load.
Still stuck?
Ask your teacher. Tell them exactly what you're looking for (the course, unit or assignment name), where you looked, and your username. See Getting help when you're stuck.